394: How To Set Boundaries With Clients By Managing Up

Today’s session covers strategies for setting boundaries, managing client expectations, and raising rates. All of these tasks can be uncomfortable for clinicians, but we have expert tips for adjusting your mindset and understanding your value. Join us for more!

Our Featured Guest

Melody Wilding

Melody Wilding, LMSW, has been in the coaching space for the past few years, doing amazing work through speaking engagements, workshops, and coaching. She recently wrote Managing Up: How to Get What You Need From the People in Charge. “Managing up” refers to the process of navigating relationships and improving trust with people who have more power than you. We all want to lead well, but there are many opportunities to learn and improve in our leadership. Melody helps us discover how to set boundaries around our availability and tackle the uncomfortable process of raising rates. She shares the necessary mindset shifts to make in advocating for our value while keeping relationships intact, which is one of the most delicate situations for most clinicians. 

Website and Book

You’ll Learn:

• The clinician’s role in setting boundaries while providing customer service
• Importance of understanding power dynamics as a clinician
• Practical strategies for managing client expectations with clarity
• Key conversation elements to “manage up,” beginning with alignment
• Why hesitancy is normal around raising rates: How to have “the money conversation”
• Difference in the value you’ve already provided vs. the potential ROI going forward
• Clear communication regarding raising your rates
• Mindset shifts to empower you to raise your rates
• Creativity in adding value for clients without increasing your live time with them

Resources:

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